Member Overview
WMS takes a 4-Step approach to its Population Health Strategy: Evaluate, Plan, Engage,
and Reinforce.
Evaluate
Corporate Assessments
Individual Assessments
Screening
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Plan
Goal Manager
Scheduling Manager
Timeline Manager
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Engage
Biometric Tracking Managers
Challenges
Social/Communication Tools
Goals Tracking Tools
Activity Tracking Tools
Prevention Tracking Tools
Advanced Coaching Tools
Scheduling Tools
Nutrition Planning Tools
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Reinforce
Incentives
Analytic Reporting
Reporting Dashboards
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Our system is to support the organic growth of health and wellbeing activity for
companies and for individual members. Our portals offer products and features that
can be configured to meet your program specifications. As your company grows and
your needs change, we can tailor a system throughout every step of the way. There
is no one-size-fits-all, and we will help to bring your program to life.
Health Risk Assessment
Members can assess their current health status by answering questions regarding
their health, personal, and family medical history, physical activity, lifestyle
behaviors, diet and more. Upon completion of the Health Risk Assessment, the employee
or dependent will receive a Health Risk Assessment Report. The Report includes a
personal health score and detailed information about what they are doing well and
where they need improvement.
Screening
Health screenings are one of the basic elements of an effective wellness program.
With our system, members can track current screening results and access their screening
history. Members meet requirements by completing specified health screenings as
defined by their company. Health screens, such as a lipid profile, may be covered
by a member’s insurance plan or can be provided through a health fair. This also
provides aggregate data that can be used for summary reporting.
Biometric Tracking
Members have the ability to track progress within their wellness system. Trackers
give dated statistics and recommendations on activities that will improve their
health. Trackers provide members with the ability to log actual statistics and goals.
Meanwhile, members can log daily diaries and notes throughout their wellness journey.
Our tracker tool allows members to track from over 40 different measurement indexes
and assess different health issues. This information comes from various sources,
including screening, assessments, and ongoing tracking. Members can track current
measurement indexes and record goals as well. Graphs are used to provide a visual
snapshot of progress.
Goal Tracking
After members become aware of their current health status, they can set goals to
help direct their efforts. Goals can be customized to each member’s or physician’s
preference.
Activity Tracking
Members can set up various activities pertaining to fitness, nutrition, and their
lifestyle habits. Activities are type-driven, allowing members to track simply by
a yes/no response. Organization admin members (or employers) can also set up activities
for their members to complete within an incentive program.
Preventive Management
The Preventive Healthcare Scoreboard is a schedule of preventive health evaluations
for persons based on age and gender, as recommended by the American Medical Associates
and other other governmental agencies. Employees can earn points by completing preventive
healthcare requirements. These include items such as annual physicals, PSA tests,
colonoscopies and mammograms.
Nutrition Management
The nutrition dashboard provides an extensive overview of a member's nutrition.
Items within the dashboard include the member's week at a glance, the member's menu,
recipes, beverage tracking and more. Also, the dashboard can include communication
notes from a nutrition coach, as well as suggested meal plans.
Nutrition features as a whole include: a nutrition dashboard, nutrition profile,
recipe builder, virtual cookbook, meal planner, grocery list, and an item search.
Social Forum
Social forums bring engagement to a new level by allowing members to share their
success stories, give and receive advice, and most importantly create support teams
along wellness journeys. Members and organizations can communicate at every second
and provide motivation at its finest.
Participant Reporting
Real-time reporting tools allow members to view snapshots of their exisiting wellness
status. For example, the Health Risk Assessment Report provides an overall index
score, a number that combines the member's HRA responses and biometric data. Screening,
tracking, and activity reports can also be provided.
Organization Overview
WMS takes a 4-Step approach to its Population Health Strategy: Evaluate, Plan, Engage,
and Reinforce.
Evaluate
Corporate Assessments
Individual Assessments
Screening
|
Plan
Goal Manager
Scheduling Manager
Timeline Manager
|
Engage
Biometric Tracking Managers
Challenges
Social/Communication Tools
Goals Tracking Tools
Activity Tracking Tools
Prevention Tracking Tools
Advanced Coaching Tools
Scheduling Tools
Nutrition Planning Tools
|
Reinforce
Incentives
Analytic Reporting
Reporting Dashboards
|
Our system is to support the organic growth of health and wellbeing activity for
companies and for individual members. Our portals offer products and features that
can be configured to meet your program specifications. As your company grows and
your needs change, we can tailor a system throughout every step of the way. There
is no one-size-fits-all, and we will help to bring your program to life.
Organization Reporting
Real-time reporting tools allow employers to manage and analyze data for wellness
and coaching. Aggregate reporting tools allow the employer to chart group health
improvement and goal completion.
Account Management
Wellness Steps For Life's account manager gives organizations 24/7 access to manage
all company accounts and contacts. Our dashboard allows for organization member
tracking, qualifications, statistics, locations, notes, and account status.
An account profile manager also allows organizations to manage account executives,
markets, industries, survey statistics, key stats, relationships and more.
Service Ticket Management
When a member has a customer service request, they can easily navigate to our Customer
Service interface. Once they arrive to the page, a member can create a new customer
service session. They can choose between the account-defined customer service categories
(Examples include: general question, technical support, rewards support, billing).
Upon a new session request, the customer service contact will immediately receive
an email notifying them of the new request. Customer service sessions are a two-way
conversation, allowing the memebers' questions to be answered on a personal basis.
File Management
An online file manager is provided within our system. Organization employers are
capable of controlling access to files and uploading new files that are relevant
to wellness, their assessment results, and their business.
Secure Mail Management
WMS offers a fully-functioning and secure email system. Emails are encrypted. Members
can send, receive emails and attachments between members and admin members on the
wellness system. They can also invite anybody to view and reply to the encrypted
emails. Contacts can also be stored in a convenient address book.
Notification Management
Our system offers system notifications and reminders to ease each employee's wellness
process. System registration reminders, such as initial setup emails, welcome emails
and password reset emails are particular examples. Other examples include account-specific
reminder notifications and system-wide notifications.
First Type - System Registration
- Initial Setup Email
- Welcome Email
- Password Reset Email
Second Type - Reminder Notification Examples
- "You have not completed your Wellness Profile Assessment within a # of days."
- "You have not completed any activities within a # of days."
- Our system also offers reminder notifications for users every 7 days during Self
Help Programs.
- On-demand notifications of setup and completion.
- Numerous types of SMS (text messaging) notifications are offered.
- Events i.e. Health Fair and Lunch N Learn Reminders
Third Type - Custom Notifications
- System Wide Notifications
- Company-Defined Notifications
- Customer Service Notifications
Provider Overview
WMS provides powerful web-based enterprise technology solutions for business and
client-driven health programs.
Evaluate
Corporate Assessment Consultation and Tailoring
Individual Assessment Consultation and Tailoring
Coaching Analysis
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Plan
Weekly Scheduling
Goal Tracking
To Do's
Coach Scheduling/Planning
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Engage
Eligibility Analysis
Intake Processes
Strategy Consulting
Stratification
Coaching Collaboration
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Reinforce
Analytic Reporting Consultation
Dashboard Consultation
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Benchmarking Consulting
Companies can compare corporate and wellness information with other corporations
through our Benchmarking portal. Acquired data (through surveys/assessments) is
used to allow corporations to compare and review benchmarking analysis of where
they stand in comparison to other companies throughout the country, Region or a
particular industry. Benchmarking analysis can be used for wellness profile assessments,
corporate assessments, insurance policies, and more. Clients begin the benchmarking
portal by registering their company and completing a corporate assessment. Once
completed, they begin a benchmarking survey that pertains to the topic they choose.
Following, an analyzer creates a reporting tool that compares your data to other
corporations. All of this is done with appropriate confidentiality and privacy requirements.
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Better Health Consulting
WMS has created a comprehensive corporate wellness suite of online tools and resources
designed to offer insight and analysis into personalised better health information.
Our platform provides the flexibility needed for organisations to offer a wide variety
of programs to meet better health needs, improve outcomes, maximise participation
and to grow with them in the future. The time is now for your company to strike
a perfect balance between corporate bottom line and better health for individual
wellness.
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Coaching Consulting
Virtual Coaching: A revolutionary module that takes one-on-one coaching sessions
to a whole new level. Employees have unlimited access to coaches that provide positive
reinforcement, advice, and additional information and support at every step. Our
Coaching dashboard allows coaches to track answered sessions, session notes, participant
information, program information, assessment and health factor information, and
more.
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Corporate Assessments
Our wellness plan for your organization can include corporate assessments. This
assessment includes consultation regarding plan design, incentive structure, and
distribution, as well as assessing your company's current health status.
Coach Dashboards
Our Coaching dashboard allows coaches to track answered sessions, session notes,
participant information, program information, assessment and health factor information,
and more.
Program Management
Our program manager for coaching sessions allows you to add and track programs,
screening dates, intake dates, program dates, descriptions, point information, eligibility
and more.
Eligibility
Our Eligibility Analyzer gathers current and historical data throughout the system
in order to dynamically generate various programs and information. The program generator
best meets the needs of the member through our rule-based engine. This process continually
updates information and eligibility throughout the life cycle of our members.
Coaching Reporting
We offer many coaching reports that summarize the statuses of users and call history
within the coaching portal.
API
Our API allows your corporation to develop custom interfaces that can communicate
securely with the WMS database. Our API has the ability to limit access based on
the API login credentials. The API provides secure access to the same data generated
through our online wellness system. The API allows for importing of data from other
sources such as blood screenings or HRAs, and will also let customers build custom
reports.
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